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FAQs

Frequently Asked Questions

 

Billing

When will I be charged and when will my subscriptions come?
If order before 15th day of the month:

First Box 

Ships by the 15th

Next bill

The 1st of the next month

Next box

The 15th of the next month

If the order is between 15th and 25th day of the month:

First Box

Ships within 3 days of order

Next Bill

The 1st of the next month

Next Box

The 15th of the next month
If the order is after the 25th

First Box

Ships within 3 days of order

Next Bill

The 1st of following month (estimated 35 days) 

Next Box

Ships by the 15th of the following month (estimated 50 days)



If you have any additional questions contact yourstylist@hxtm.co